Dear Consumers Yes Mr Blasi placed an order with our company on a Friday with his first available date being ASAP. That same day a driver was assigned to pickup his vehicle for that day. The driver as well as Silva Auto Transport tried numerous times throughout the weekend to get ahold of Mr Blasis assigned agent at pickup as well as Mr Blasi to inform of such scheduling since this seemed to be an urgent move. After waiting around the entire weekend and delaying himdelf as well as his other pickup and deliveries the driver has to get going and leave this vehicle behind since we were unable to contact anyone at pickup or delivery. On Monday Mr Blasi finally contacted our office to inform us he had provided us with the wrong area code for his pickup agent. At that time Mr Blasi was informed of our attempts to contact him over the weekend concerning the scheduling for picking up his vehicle. He was also informed of the $100 reposting fee for our dispatch department to restart the process to assign another carrier and he agreed to the fee as it is stated in our terms and conditions. It did not seem to be a problem at that time and a few hours later a second carrier was assigned for pickup and everybody was informed as we had all the correct numbers now. As for his vehicle arriving dirty most cars end up dirty when they are on an open carrier as they are subject to all elements. We do provide enclosed transports but Mr Blasi did not wish to pay the additional fee for an enclosed transport. We apologize for any inconvenience this has caused and we are offering you Mr Blasi a $100 credit voucher to use on your automobile transport with our company. Thank you Silva Auto Transport