Tyler Habowski
Submitted this review about Ship a Car Direct Review made Live: 4/29/2021 2:52:00 PM
I shipped my Chevy Volt all the way from CA to NY and had a great experience with Ship a Car Direct. They don't offer as many services online as I was expecting like car tracking or order status but the representative that I worked with, Jennifer, was extremely fast and easy to work with so it went well regardless.
They originally said the pickup window would need to be ~5 days but they were able to pick it up on my first available day and even after accounting for that the car still arrived 2 days earlier than estimated. My only very small annoyance was that I got a several hour window during the day in which the carrier would deliver the car and that they would give an hour heads up before arriving but they just called me when they actually arrived so they had to wait a short while for us to meet them but overall a very small thing.
One useful thing to note that wasn't apparent elsewhere was that they do actually offer a pure credit card / no cash payment option upon request for an extra 5% of the carrier fee only.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
New York
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
907203
Quote or Order Cost:
$1563
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