Carmen
Submitted this review about Ship a Car Direct Review made Live: 10/21/2020 9:31:00 PM
The whole process was super easy and pretty fast. It took about 1 day to get the quote and then about a week to actually get any confirmation if there is a driver picking up the car. To be honest, I wished the employees working at Ship A Car Direct communicated more with me. I had to take the initiative to call them about the whole process (it was my first time shipping a car). It was quite funny because the email said that "Matt" knew of my quote and all I had to do was give him the order #. But every time I called, Matt would ask me who helped me and I would have to say him because "Matt" was the one that sent me the email. I assume all the emails are automatic. The only thing I was really happy about was the fact that they contacted a good driver and provided the Driver Contact information. I was able to constantly be in contact with the driver.
Shipment Details
Origin:
Coral Springs, Florida 33065
Pickup:
Late
Destination:
Tempe, Arizona 85281
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
869165
Quote or Order Cost:
$900
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