Melanie
Submitted this review about Ship a Car Direct Review made Live: 10/8/2020 3:15:00 PM
I have never shipped a car before, so I was a little nervous about the whole thing. Called several companies and after talking to several started to understand how the whole broker / carrier shipment process worked. When I talked to Renee at Ship A Car Direct, she was the most helpful in explaining the process to me.
Setting up the shipment was very easy to do. I was quickly assigned a carrier (Delivery By Delivery 1 Inc). The first shipment date fell thru, as the delivery truck was broken down, but they got it rescheduled within a couple days. No biggie, I was not in a hurry. I was on the delivery end and the gentleman I purchased the vehicle from was on the pick up end. The only thing I would suggest would be a little better communication from the carrier (ie I knew the date of pick up and delivery, but had absolutely no idea of the timing at either end ). I initiated the communication both days to find out what was going on. Once contacted, I was able to get the information that I needed and the delivery went smoothly.
Shipment Details
Origin State:
Maryland
Pickup:
On Time
Destination State:
Indiana
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
865541
Quote or Order Cost:
$1100
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