Ron Carlile
Submitted this review about Ship a Car Direct Review made Live: 7/13/2020 2:06:00 PM
Ship a Car Direct did a great job of explaining their role and educating me in the shipping process. Their customer service process is a strength, with several employees sending e-mails to guide me through the experience (first time for me).
I live in a small town in Tennessee and I had a car shipped from a dealer in a small town in Mississippi. This, plus the timing (just before a holiday), seems to have made it difficult to find a carrier who would ship for the estimated cost. In the end, the carrier cost doubled before Ship a Car could find a pre-qualified carrier. Ship a Car contributed ALL of their broker fee to help offset the increase versus the estimate.
In the end, I was pleased with the transport service and could only be pleased with the way Ship a Car helped make it happen. Should I ever need such services again, I will return to them.
Shipment Details
Origin:
Jackson, Mississippi 39205
Pickup:
On Time
Destination:
Crossville, Tennessee 38558
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0
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