Review Report Review
Overall great experience

Emily Sanford Submitted this review about Ship a Car Direct
Review made Live: 8/12/2018 12:13:00 PM
Rebate offered for review. However, they did not prompt for the review to be positive. All information contained is my honest opinion. Used them to ship my car from San Diego to Kentucky. I was super nervous as I had never shipped a vehicle before and I didn’t know what to expect. Ship a car direct made it SO easy. They had one of the lowest prices of any other shipper, but they gave me everything I could’ve needed. They’re fully insured in case any damage occurs during shipping, they’ll cover. Luckily for me, that wasn’t even necessary my car arrived in the exact condition it was given to them. They even have a special app that lets you document, with pictures. They stayed in communication with me the whole time so I never felt like I was in the dark. They even had someone reach out personally to confirm the pickup and drop off of my car occurred smoothly. My only complaint was actually on the driver that picked up, he wasn’t communicative at all. Didn’t let me know when he picked up the car from my grandparents (they were shipping to me) and came a day early (yay!) didn’t let me know that would occur until he was about an hour away. Then he was over an hour late to arrive where he had said he would meet us. He explained he was late because the previous drop off had taken longer than expected, it just would’ve been nice if he’d called and let us know he was running behind. However he was polite and very personable. Overall it was a great experience and I would definitely use this company again.
Shipment Details
Origin:
San Diego , California 92120
Pickup:
On Time
Destination:
, Kentucky 40324
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
678754
Quote or Order Cost:
$1225

Car Condition
  • Vehicle was dirty