Company Response Review Report Review
Car shipping from Tacoma Washington

Kimberly Submitted this review about Ship a Car Direct
Review made Live: 8/6/2018 1:06:00 PM
This company has poor service! Contact estimated date my car was to arrive in Columbus Ga was July 31. Per the contract? It’s now August 6th I still don’t have my car and the company refused to come down on the 1100 rate that I was more than willing to pay if my car was Develred on the 31 no later than the 1st . No one contact me on where my vehicle was I had to call them and to find out the driver broke down ok cool but it took them a whole week plus my vehicle was picked up on July 23rd. Very very poor service! And the fact that they will not come down on the $1100 rate for such poor service I would never recommend this company to anyone !!It’s one thing to have delays but 2weeks and still no car
Shipment Details
Origin:
Tacoma , Washington 98512
Pickup:
On Time
Destination:
Columbus , Georgia 31903
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
42543-LZ
Quote or Order Cost:
$1200

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 8/23/2018 6:06:00 PM
We sincerely apologize for any inconvenience caused by the delay. We would like to reach out and resolve this, but we are unable to find your order based on the information in your review. Please provide us with your order number, or contact us so that we may help you. We hope to hear from you soon. Thank you