We are sad to know that you were not impressed with the transport of vehicle. Our sincerest apologies for the lack of communication which is not usually the case. Pick ups sometimes do happen last minute or same day due to the nature of the business. Carriers will pick up cars in the area when they are available, and not a moment sooner. We also apologize that your car arrived early, usually we get the opposite complaint, that it's late. We will surely deal with the carrier about this to continue to improve how we do our service. Thank you for your feedback.