Jeff Nichols
Submitted this review about Ship a Car Direct Review made Live: 3/3/2018 5:18:00 PM
My husband Jeff was out of the country and I was listed as one of the main contacts to receive the car. My neighbor was actually first on the list but the driver called me first. I was lucky I was not busy but I was under the impression the driver would drop the car at my residence. He informed me he was in a town about 15 miles away and wanted to drop it off at a location he wanted to pull the truck into. I requested he come closer but he insisted on this one particular spot which I could not find in Google maps and had to have the driver text me the address. It ended up being 5 miles from my residence but I still had to arrange a ride since I had to drive the vehicle to my residence. In addition, it was getting dark. Originally the driver stated he would be there on Friday but then said possibly Monday. So at first I was not happy that the driver was dictating to me what he wanted instead of him doing what I asked but after he arrived, he was very patient while my neighbor and I looked over the car. The transaction was fine. It just started off a little unnerving. I suggest to indicate the driver will let you know where he is going to deliver the vehicle.
Shipment Details
Origin State:
Texas
Pickup:
Not Provided
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
638394
Quote or Order Cost:
$1075
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