Transparent, Honest, Informative - As Good As You Could Want
Ashley VZ
Submitted this review about Ship a Car Direct Review made Live: 6/4/2017 3:44:00 PM
After receiving 10s of calls from way too many different carriers, I received an email and call from John with Ship a Car Direct. He was straightforward, not sales-y (thank God), informative, and kind. He put me at ease, helped give me a good price, and even let me post a price below what he thought would get picked up. After a day, he followed-up because my price wasn't selected (and my pickup day was 2 days away), then said he would guarantee me the price he originally quoted (which was very reasonable and right in line or lower than other quotes), and suggested we increase it to what he originally thought. He was right - the car was picked up next day, then I came to find out that the cost actually was $100 more than what he had quoted, but Ship a Car Direct guaranteed the price and paid that $100 to make sure my car was picked up on time and delivered on time. The drivers were professional and attentive - they did mark EVERY scratch on the car, but that was good because then they go through at the end and check the car in detail as well to make sure there is nothing new. The company Ship a Car linked me too was great. I will def recommend them!
Shipment Details
Origin:
Chicago, Illinois 60614
Pickup:
On Time
Destination:
Newport Beach, California 92663
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
573176
Quote or Order Cost:
$925
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