Alison
Submitted this review about Ship a Car Direct Review made Live: 12/18/2016 10:22:00 AM
Dennis was the driver of the carrier, he was extremely communicative, professional and helpful. Unfortunately, we didn't have Dennis' contact info right away, so we called the customer service line a couple of times to get information about when the car would arrive. the service was definitely disappointing, because that service is obviously outsourced abroad, and that just doesn't make any sense.
The car was also a couple days late being collected, then a day or two late getting dropped off. This wasn't much of an issue for me, but I'm sure it could be for others.
Overall, a positive experience 99% so because of Dennis.
Shipment Details
Origin State:
Massachusetts
Pickup:
Late
Destination State:
Colorado
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
541111
Quote or Order Cost:
$1200
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