Jeff Mueller
Submitted this review about Ship a Car Direct Review made Live: 11/4/2016 9:17:00 AM
Everything was good except for the communication between Ship-A-Car and the carrier and the carrier and myself. The estimated delivery days I got from Ship-A-Car were never correct. The carrier had a common breakdown, which is why I'm not upset about the late arrival date. What bothered me a bit was that I would clear my schedule to be at the house on a day and never receive a call saying he wouldn't be able to make it. I would finally call in the afternoon to find out that it wasn't going to happen that day. Just a bit frustrating is all.
Aside from that, car arrived in the condition I expected and the carrier was careful when unloading. Had he not broken down, I don't think any of my issues with communication would have popped up and I probably would be giving a 5 star review.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
535861
Quote or Order Cost:
$600
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