Company Response Review Report Review
Good, but where's my rebate?

Chris Elliott Submitted this review about Ship a Car Direct
Review made Live: 8/30/2016 9:00:00 AM
Well, the shipment experience was good, but the company offered me a $30 credit to write an on-line review (part of the initial quote). I did so (this is a repeat, with a downward revision to my ranking), but then they came back and stated that it's discouraged to offer rebates in return for writing reviews, so they couldn't give me the rebate. This is a classic bait and switch scheme. It's too bad that they've chosen to be so penny-wise and pound-foolish. Beware if you do business with them - don't factor in the $30 rebate when you consider total cost, because you likely won't get it. I think I'll shop elsewhere next time...
Shipment Details
Origin State:
Massachusetts
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
523987
Quote or Order Cost:
$724

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 8/30/2016 4:17:00 PM
Our apologies for any confusion, we did rebate you $30, sometimes it does not happen instantaneously. We are always available to help 24/7 and if you just simply call us we can help you with any issue you may be having. Thanks and best of luck next time!