Avinash Devalla
Submitted this review about Ship a Car Direct Review made Live: 8/12/2016 7:48:00 PM
I've used Ship-a-Car Direct twice (LA -> Detroit, Detroit -> SF). Both times the service was easy to use, customer service was great, and pickup and delivery were on-time and handled well.
This review is for the second, more recent shipment. I got an online quote ($1050) and called Stefan to ask a few questions (if I can guarantee a no-late-than pickup date and no-earlier-than delivery date), and he responded promptly and courteously. I confirmed the order online, and received an automated email for each step of the process (securing the specific transportation company/driver, providing the initial payment online, confirming pickup, payment details upon pickup, and followup to delivery).
My transportation company was Tailwind Express- my driver, William, was friendly, warm, and left me confident that my car was in good hands. He stayed in text contact with me to coordinate pickup and delivery, and my faith was well-rewarded when my car arrived in SF undamaged and right on time.
Shipment Details
Origin State:
Michigan
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
522946
Quote or Order Cost:
$1050
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