George Stegeman
Submitted this review about Ship a Car Direct Review made Live: 7/18/2016 9:55:00 AM
Overall, great experience- however, there were a couple points of improvement. First, the car was picked up a couples days sooner than desired. I didn't feel like I could decline pick up because I risked not having a back-up option. Second, when I called to make a reservation, which I believe was 5-6 weeks before the surrender date, I received a lower quote- however, I was informed to call a couple weeks later, but when I did that, the quote increased. It wasn't a substantial amount ( $50-100), but that was a little frustrating.
The driver was cordial and knowledgeable of directions commuting across country, which was helpful for our trip. The car arrived in its original condition and the driver maintained good communication with me and the receiving individual.
Shipment Details
Origin State:
California
Pickup:
Early
Destination State:
North Carolina
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
506150
Quote or Order Cost:
$1100
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