Gabe
Submitted this review about Ship a Car Direct Review made Live: 7/29/2015 9:19:00 PM
I would definitely use this company again. The price from Virginia to Ohio was more than reasonable for the distance. The driver was hours later than his original estimated time but was with in reason. It is understandable that traffic will slow the estimated time down. I would rather have a late shipment with the cargo and driver being safe instead of rushing and being unsafe with possible damage. I purchased a new Challenger from a dealership in Virginia and needed it brought to Ohio. It is a stick (manual) and I have never driven one before. The driver dropped it off in the street in front of my house. After the paperwork was completed and he gave me the keys he got back in the transporter truck. I was checking out my vehicle like a supper model on a beach saying, "look but don't touch";-) My son and I got in and I couldn't figure out how to start it. It is a push button start and a stick shift. I'm sitting in the middle of the street thinking, I can figure this out but how long will it take? I run up to the truck before he pulled off and asked him if he could show me how to start it and if he could give me pointers on how to drive a stick. He thought it was humorous that I purchased a vehicle and didn't know how to drive it. I informed him that I know how to ride a motor cycle and at the time I bought that I did not know how to ride it either. He gave me a few quick pointers and told me to wait until he moves in case it jerked forwards and he didn't want me to hit his truck. I thanked him and he left and I was able to start and move the vehicle with no issues. It was great that he took the extra time to show me how to operate my vehicle.
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
Ohio
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
436521SK
Quote or Order Cost:
$575
Company Response Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 7/30/2015 6:48:00 PM
Thanks for the amazing review, Gabe! Always happy to help - glad the driver was extra helpful!
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