Company Response Review Report Review
Finally, An Honest Transport Vendor!

Stacey Lavelle Gantt Submitted this review about Ship a Car Direct
Review made Live: 11/18/2014 4:04:00 PM
I can't say enough how much I appreciated Jason and the entire team who worked diligently behind the scenes to get my vehicle to me. I had been ripped off from a transporter out of Boca Raton, and was very apprehensive about using Ship A Car Direct. I looked up reviews, and even Rip-Off-Reports.com, who I value, gave them a bad review. The Ship-A-Car Direct owner responded to the allegation, with such fire power, I knew the post was false, and someone was trying to take away their business.
The transporter called my brother three hours before pick up, arrived on time, and called me after he had the vehicle secured on the truck. He called me two hours away from my home to let me know he would be there soon. He then texted me thirty minutes away from my home, and was soon there with the car. This was an extremely emotional time, since the car belonged to my late grandfather, who recently passed away. My mom wanted my daughter to have it, since she used to ride it so many times a a young girl.
Thank you for your honesty, regular emails to keep me posted of all events in progress, and the final email to ask if all was well. You offered "Service Till The End", and I appreciate you.
Shipment Details
Origin State:
North Carolina
Pickup:
Early
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
399983-JW
Quote or Order Cost:
$1025

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 11/18/2014 4:13:00 PM
Thank you so much for the amazing review, Stacey! So sorry to hear that you had a bad experience with another company, but glad we were able to get it done right for you!!