Ann Lechner
Submitted this review about Ship a Car Direct Review made Live: 9/16/2013 10:34:00 PM
I never had to transport a vehicle. I knew very little about the process. After contacting Ship Direct for a quote I still had many questions and concerns. Tom was very patient and understanding because I was located in Ohio and the vehicle was located in Maryland and was to be shipped to AZ. Coordination and trust was required in order to have a successful transport. He never pushed me into a ship date, or made any promises and kept me informed of what steps were required. I would differently recommend Ship Direct and Tom was a pleasure to work with and very professional.
Shipment Details
Origin State:
Maryland
Pickup:
On Time
Destination State:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
319285-NT
Quote or Order Cost:
$1225
Company Response Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 9/19/2013 11:46:00 PM
Thanks for your review, Ann! Like you, lots of our customers are first-time shippers, so we are happy to explain everything!
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