Company Response Review Report Review
Good experience

Pam B Submitted this review about Ship a Car Direct
Review made Live: 1/11/2013 6:14:00 PM
We didn't know what to expect since this is our first experience in shipping a car. Tim was very patient and helpful in answering all my phone calls and questions. He pretty much held my hand through the entire process so I knew what to expect next. The car was picked up later than we wanted, but this was probably due to snow storms across the country and shipping between Christmas and New Years. However, the car was delivered well within an acceptable window and the actual transport was faster than expected. We also paid $100 more than originally quoted, but we were asked and agreed to the change as we were anxious to get the car shipped and the total cost was still $200 less than other quotes. We were in direct contact with the driver who was very professional and on-time with his pickup and delivery. The car was delivered without any problems. All in all, Tim made shipping our car easy and a good experience. I have already recommended Safe-Direct to a family member who is considering shipping a vehicle.
Shipment Details
Origin State:
Nevada
Pickup:
Late
Destination State:
Kansas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
288053-VP
Quote or Order Cost:
$1025

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 1/19/2013 12:46:00 AM
Thanks for the great review, Pam! You are right about the holidays and weather affecting availability, glad it was a good experience in the end! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com