Company Response Review Report Review
Good Customer Service

Abby Gleason Submitted this review about Ship a Car Direct
Review made Live: 11/3/2012 8:36:00 AM
I had previously booked with another company but they could not close the deal on getting the car shipped within my time frame, so I had to reschedule. I decided to go with Safe Direct because I liked Chris Spencer's approach when I had initially requested quotes. He followed up with me and provided me with helpful information about the process, without trying to steal my business from the other company. In fact, he even told me that he thought the other company had done a good job in setting the price to make it attractive to potential carriers. On the second go-round I found that it was easy to get in touch with Chris and he didn't drop me like a hot potato once I signed on with Safe Direct. My biggest problem with the whole process was in trying to get a driver to come to my town, which is about a 20 minute drive from the interstate.

The car arrived safe in Atlanta and the driver was quite nice. He gave an accurate estimate of the time for delivery, despite uncertain weather conditions.
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Georgia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
283658-KH
Quote or Order Cost:
$725

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 11/9/2012 2:12:00 AM
Thanks for the great review, Abby! I'm glad we did better than the other company! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com