Review Report Review
Did not make it to transport

Brianna Schoenmann Submitted this review about RoadRunner Auto Transport
Review made Live: 4/3/2024 9:06:00 AM
I called what felt like every broker. I know understand how this industry works. I was trying to move my car from LA to Buffalo. I was priced $1350. I signed my contract. The guy William said he was my guy and to call for anything. So about a day before pickup I was calling because I had a question about gas in my car no response. I finally got ahold of them the next day when I got dispatched and then I called to confirm and then they told me the driver dropped me. So after that I called back because I forgot to ask my question. Then NO one answered me. That’s when I was getting nervous. So then I called off my husbands phone and then answered first time. I told them I thought that was strange and then durning my call they hung up on me. I was not yelling or being rude but blunts questioned them as I was scared of being scammed, They are legit company but they are notorious for ghosting people. I contacted another company SYCN (ship your car now) they communicate well and my car has been dispatched. Worth it to pay a little more to get a price of mind. I ended up paying $1500.
Shipment Details
Origin:
Los Angeles , California
Pickup:
Never
Destination:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
R677378
Quote or Order Cost:
$1351