Company Response Review Report Review
Poor customer service

Gen Submitted this review about RoadRunner Auto Transport
Review made Live: 5/24/2021 2:21:00 PM
I was displeased with my service. There was a lot of miscommunication and there was damage to my car that has yet to be addressed. I would not use this company again due to poor customer service.
Shipment Details
Origin State:
Florida
Pickup:
Early
Destination State:
New Mexico
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0

Company Response
Phil from RoadRunner Auto Transport Submitted this response.
Response Date: 5/25/2021 9:37:00 PM
Gen, we sincerely apologize for the issues that occurred with your shipment. We have an extremely low damage rate and deeply regret the experience you have had. Please contact us at your earliest convenience so we can begin assisting you with a resolution as soon as possible.