Review Report Review
Hurricane Sandy victim taken advantage of

Mark Furman Submitted this review about Rite Way Auto Transport
Review made Live: 11/25/2012 9:46:00 AM
Rite Way Auto Transport company is a combination of sleek and aggressive sales, inept and undisciplined execution team, stern and uncaring conflict resolution team, and to crown it all, pretentious client service who asks for your side of the story and does not care to respond.
I have hired them to transport my hurricane Sandy damaged car from the garage in Brooklyn NY to mechanic in Pennsylvania. I ended up with $200 charge to my credit card, missed day at work, car still in the garage, and a very bitter taste of the entire experience. They never even arrived to pick up my car. The money was charged for a dubious privilege of spending 2 days in communication with their multiple finger -pointing personnel. I did not have a chance to try them in a standard situation, but in my situation of the hurricane victim I would give them the lowest grade possible.
Shipment Details
Origin State:
New York
Pickup:
Never
Destination State:
Pennsylvania
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
446291-KS
Quote or Order Cost:
$475

Car Condition
  • Vehicle was damaged