Company Response Review Report Review
Heather Richardson

Andrea Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 5/18/2011 6:59:00 PM
Heather walked me every step of the way through the car moving process and was very patient in answering all my questions. Though my car was delivered 2 days after my original request date, this was due to unforseeable mechanical issues with the transport vehicle; everyone I interacted with was very friendly and kept me informed of new developments in figuring out when exactly my car would be picked up. I'll definitely be using Red Carpet Auto again when I move again at the end of the summer.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5071197
Quote or Order Cost:
$523

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 5/20/2011 3:03:00 PM
heather@redcarpetautotransport.com ~ 623-249-6288 ~ Thanks Andrea for such a nice review. Unfortunately in this industry there are so many variables that can go wrong, occasionally the carriers cannot make their estimated dates. Thank you for being willing to work with us. Call me when you move again and I'll be happy to help you!