Company Response Review Report Review
1956 Bel Air

Glenn Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 9/17/2010 12:57:00 PM
Use Red Carpet and DeeDee Black and put your mind at ease. They were absolutely flawless in service, information and value. NOTE TO ALL YOU E-BAYERS OUT THERE: This is the company to use!! I tried hiring two of the (open carrier) trasnport companies recommended by E-bay. Zero customer service there. I was on hold with the top-rated company for 18 mins!! While holding, I tried their instant on line chat feature. Nothing there either. I gave up. Second-rated company: I was on hold for 10 mins. When I finally got through, the rep told me that my delivery window was 7-14 days!!! What? It was only 585 miles. Then I made the mistake of going to a website that will give you quotes from 5 different companies. That wasn't good. I got completely inundated with calls and emails... from WAY more than 5 companies. Some slick sales guy in Miami quoted me TRIPLE the price I got from Red Carpet. Red Carpet was a breath of fresh air. No slick sales talk. DeeDee was in charge of my transport, I was never on hold, and she was completely accessible for updates. I am a lawyer and very aware that this industry is rife with scammers and cons. I did not want to become a victim. I did my homework and Red Carpet exceeded my expectations and their price was LESS (yes, less) than the E-bay recommended companies. And I got my car delivered in two days.
Take the benefit of my homework and my experience. This company is the real deal.
Shipment Details
Origin State:
Oregon
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5013783
Quote or Order Cost:
$330

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 9/17/2010 2:13:00 PM
Thank you Glenn for the awesome review. As your personal Account Executive, it was my goal to make your shipping experience the best and most worryfree possible. Glad to have exceeded your expectations. I will be happy to be of service in the future. Enjoy your 1956 Bel Air. DeeDee Black 602-438-4644 rcat.dblack@yahoo.com