Company Response Review Report Review
eva cook

hope Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 9/12/2010 3:16:00 AM


Eva was very kind and was able to get my car transported the same day as I called. It came later in the night than what I expected. It was picked up on Tuesday night from Ventura, CA and was told it would be delivered to Benicia, CA on Wednesday. I called and called and it didn't come. I was then told it would be delivered Thursday morning. I called at noon and the driver could not be contacted for a few hours. It finally arrived in the evening. We lived up on the hill and the transporter could not deliver it to our house. So we met him down the hill at the Safeway parking lot and we drove the car to our house. The car was in good shape. We were happy with the transportation.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5009902
Quote or Order Cost:
$443

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 9/13/2010 4:43:00 PM
Hi Hope, I'm glad you received good 4 star service, but at the new Red Carpet Auto Transport, we strive to give you 5 star service. We hope to hear back from you and if you need anything else shipped, please call Eva Cook @t 602-438-4644, or eva@redcarpetautotransport.com. Thank you!