Company Response Review Report Review
Felicia B

Angelina Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 3/25/2013 1:10:00 PM
We had an excellent experience with Red Carpet. Felicia was very prompt in contacting us, and keeping us updated on where the driver was and any other information. She was also very helpful in stopping us from using a company that was essentially a scam by not just telling us, but showing us multiple websites that had shown negative reports. She understood the situation in that the car needed to be moved as soon as possible (being that my husband is a military personal) and found a driver quite quickly. I would certainly recommend Red Carpet to all who have to relocate their vehicle, but do not want to drive it so far away. I would also like to note that the only reason the vehicle arrived a day late was due to the weather; it had snowed too much the day it was supposed to arrive. I definitely would rather the driver be safe than to risk their life just to drop off a car.
Shipment Details
Origin State:
Pennsylvania
Pickup:
On Time
Destination State:
Colorado
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
4000333
Quote or Order Cost:
$1185

Company Response
Terry Williams from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 3/29/2013 2:40:00 PM
FELICIA BOND @ (602) 428-6872, felicia@redcarpetautotransport.com Hello ...1st of all THANK YOU for your business and 5 Star review! Timing is really important in our business. It's never too early to make your reservation. And most importantly making your reservation with a company that is an industry leader; such as Red Carpet. Drivers do business with companies they recognize. If the broker you chose has an F Rating...I wouldn't recommend choosing them. I appreciate your confidence in myself; and our drivers. Thanks for taking time out to provide a performance review. Take care~ Sincerely, Felicia