Company Response Review Report Review
Well done!

Jim Foreman Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 11/19/2012 7:35:00 PM
We had just been given the run around by a different transportation company and was very leery to use this type of service. After speaking with Felicia Bond at Red Carpet Auto Transport we felt very reassured and began the process to have them pick up our sons car in Kentucky. Felicia walked us through each and every step, reassuring us along the way. She called and let us know the approximate time our car would be picked up, and it was picked up right on schedule. Felicia then called us again, to give us an estimate time of delivery to us in California, which was completed right on schedule. Felicia was very informative and reassuring thru the whole process, which is exactly the type of customer service we needed. We will definitely use Red Carpet Auto Transport for our next move.
Shipment Details
Origin State:
Kentucky
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
10639
Quote or Order Cost:
$1245

Company Response
Terry Williams from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 11/20/2012 3:37:00 PM
FELICIA BOND @ 360-210-4892, 602-354-2851, felicia@redcarpetautotransport.com Hello Jim and Sandie ...1st of all...Thank you for your 5 Star review and feedback!! yes, I remember when I was first follow-up up with Jim he mentioned he had booked with another company and I said no problem...if for some reason you have problems getting it loaded, give me a call and I'll see whaat I can do to hewlp you out! And this was the beginning of our relationship :-) Low quotes will get your order placed...but not accepted by the drivers. I am thrilled to hear that you had a great experience with me and the process was smooth and painless :-) Thanks for taking time out to provide me a performance review. Take care Sincerely, Felicia