Company Response Review Report Review
Excellent Service Experience

Tony Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 2/24/2012 6:12:00 PM
The decision to transport my car was daunting, and I received countless offers to transport my vehicle from Florida to Alabama. I went with Red Carpet because they offered a competitive price, and provided continuous follow-up regarding my decision. I had to reschedule my move given a delay in the purchase of my home, but this delay did not hinder the customer service that I received to ship my car. Although the pick-up was 7 days prior to my intended date of departure, it actually worked out perfectly, and was not a problem for me. I was quoted a two day transport time, and my vehicle arrived a day early. The driver contacted the point of contact at the receiving location and alerted them of the early arrival, so it was not an issue. The only issue I had was the driver's delay in arriving to my house from the time that he indicated he would arrive, but was not a reflection of the service that I received from Red Carpet, and Patrick. I will be using Red Carpet again later this year to transport my second vehicle to my home in Alabama when I need to do so. Saved me so much time and energy, not to mention the miles and wear and tear on the car.
Shipment Details
Origin State:
Florida
Pickup:
Early
Destination State:
Alabama
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5167961
Quote or Order Cost:
$480

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 2/28/2012 11:58:00 AM
patrick@redcarpetautotransport.com Patrick O'Connell 480-719-8836 Thank You for the review. As I always say the drivers try hard to give a good estimate of delivery but something ALWAYS comes up to delay them. I look forward to helping you and your friends move many more vehicles in the future. Patrick O'Connell