Company Response Review Report Review
Red Carpet to the Rescue

Ann Marie Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 1/27/2012 9:52:00 AM
After getting ripped off by another shipping company Red Carpet came to my rescue. Within 30 minutes of placing my order with Bernadette I received a pick up date which was the very next day. Through out this whole process the transport company as well as Bernadette were constantly in contact with me. My car was originally scheduled to arrive on Friday, but it arrived Thursday night instead. They went above and beyond to load my car which had flat tires and a dead battery. They truly exemplify their name. Other companies could use more than a few tips in how to run a transport company. Thank you Bernadette. Highly recommended.
Shipment Details
Origin State:
Ohio
Pickup:
On Time
Destination State:
New York
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5191503
Quote or Order Cost:
$664

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 1/27/2012 10:12:00 AM
Bernadette Flavell ~ (602) 438-4644 ~ bernadette@redcarpetautotransport.com. Ann Marie, It was so disheartening when you called and told me about your experience in being ripped off from another transport company. I am so happy that I was able to turn your terrible experience into a pleasant one and that we were able to restore your faith in the transport industry. If you need a car transport in the future I would be more than happy to extend a repeat customer discount to you. Thank you again. Bernadette