Company Response Review Report Review
Tamara Saunders 480-478-0592

Eileen Bevans-Franks Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 1/15/2012 5:18:00 PM
My husband purchased a car for our son who is stationed at Fort Bliss, U.S. Army. We considered driving the car out and flying back to California during one of the upcoming long weekends. We would have had gas, food and hotel costs on our way to Texas to add to the cost of airline tickets. I had no experience hiring a transport company, but thought it was worth a few phone calls to get quote and make a comparison. It became clear pretty quickly that the cost to contract with a transportation service company was about the same if not cheaper than the cost to drive the the car to him ourselves and, in the end it, was hassle-free.

I contacted six transport companies. Red Carpet was very responsive to my request. Tamara's quote was quite competitive. Having no experience with the process, I had lots of questions and some challenges as my son is literally stationed on an army base. Tamara was patient and helpful. She carefully guided me through the process. She provided an accurate estimate for delivery which was key since I had to get a cashier's check to my son before the car arrived. I truly appreciate her personal service. Our son had his car in good condition only one week after I had my first conversation with Tamara Saunders.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5185487
Quote or Order Cost:
$895

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 1/20/2012 12:34:00 PM
Tamara Saunders, tamara@redcarpetautotransport.com, 480-478-0592 Eileen, It was a pleasure working with you. I am glad I was able to provide a positive experience for you in shipping your car for the first time. Tamara