Review Report Review
HORRIBLE SERVICE!

Tara Submitted this review about RIM Auto Transport
Review made Live: 4/20/2011 2:32:00 PM
This is one of the worst experiences I have ever had working with a company EVER!
1) they are IMPOSSIBLE to get on the phone & 90% of the time are quite rude
2) they don't actually ship the vehicles themselves so they will tell you they have no control over when your vehicle arrives
3) I was promised 9-12 days to ship car from Vancouver to Toronto - it took 1 MONTH
4) When I got to pick up my car they didn't tell me I actually had to pick it up at the J. Simons offices in Toronto & I had to wait around for over 1.5 hours for RIM to pay J. Simons so they could release my car to me!!

I have heard from a few people this is the typical behaviour of this broker, so if you don't want your car to be there on time & you don't have to wait around for hours to pick it up then stay away from these people!
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
New York
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
8652336
Quote or Order Cost:
$1101