Company Response Review Report Review
Horrible Company

Carl Submitted this review about Prolux Auto Transport
Review made Live: 8/20/2008 10:27:00 PM
After talking to several campoanies I choose Prolux because they promised pick-up and devlivery faster than the rest.

They picked-up 2 days late.

Delivered 3 days late.

They are impossible to contact and even then have no answers.

Avoid this company at all costs.

As a side note... I think it is funny that they use the BBB logo on their website but have an unsatisfactory rating.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Washington
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2929-EH
Quote or Order Cost:
$845

Company Response
Scott from Prolux Auto Transport Submitted this response.
Response Date: 8/29/2008 11:46:00 AM
We loaded his car withing 72 hours after he placed his order. We delivered as fast. Not sure why he was upset. It does not get any better than this. He called us over ten times. There was no reason for the calls. We updated him when we learned new times & dates. All in all this was a very smooth transport.