Benny is very ignorant and a flat out lier. Benny should not be allowed to communicate with customers. He made initial qoutes that he did not honor, and I asked specific questions he obviously made up the answers, because when the drivers arrived they told me that I was not in compliance and that I would have to pay more. Benny even told me that he was sorry for his mistake and that he would refund the full extra $75 that the drive had asked for; however,Benny only made a $50 deposit into my account. I will never use Progressive again thanks to Benny.
I
Shipment Details
Origin State:
Michigan
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
161463-YC
Quote or Order Cost:
$1200
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