Jason
Submitted this review about Pacific Auto Delivery Review made Live: 8/31/2013 5:07:00 PM
SEATTLE RESIDENTS - DO NOT USE PACIFIC AUTO DELIVERY. Recommend they are not on your list of approved companies you are willing to be dispatched to. Eugene at Pacific Auto Delivery was a complete moron without any care for concern. Impossible to get a hold of by phone and very impersonal. He didn't even seem to know why we were calling or that there was some sense of urgency or issue with having a car picked up a week late or dropped off a week late. Also, the driver Mike only cared about his $500 COD, didn't care about the fact that your vehicle was in limbo and you had no idea when you would see it. So unprofessional.
We were beyond displeased with our experience considering we paid extra money to have a smaller window for pickup and delivery. Picked up 5 days late. We had to call Pacific Auto Delivery and AmeriFreight numerous times with absolutely no assurance where our car was or when it would arrive to CA
We had to spend our own money to take cabs and the bus to work because the car was not delivered when it should have been. It ended up costing us more personally as a result. What was a $795 payment to you and Pacific Auto Delivery came closer to $900 out of our pockets. No remedy, refund, or anything that was done to set things right.
Look elsewhere if you're shipping long distance.
Shipment Details
Origin State:
Washington
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
940026352-VQ
Quote or Order Cost:
$795
Car Condition
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