Review Report Review
Charged my credit card twice, never paid driver

E. Adkins Submitted this review about No Limits Logistics Inc.
Review made Live: 8/14/2014 9:47:00 PM
The process of scheduling the pickup and delivery of vehicle from MO to CT was smooth. Vehicle was ultimately picked up and delivered on-time and without issue. No Limits Logistics was great to work with until it came to the matter of payment.

I gave NLL my credit card to charge a $100 deposit and was told that I would pay the balance of the cost ($700) to the driver C.O.D. I agreed to this both verbally and via signed contract. Several days later, I noticed that NLL had charged my credit card $800. When I called, I was assured that this meant that they would pay the driver directly.

On the delivery day, I received a call from the driver saying that he needed $700 C.O.D. to deliver the vehicle. Several calls later, NLL assured me that they wired the money to the driver and driver agreed to drop vehicle.

Nearly a week later, they have still not paid the driver AND THEY CHARGED MY CREDIT CARD ANOTHER $800! NLL will not answer or return my phone calls or emails. I have disputed both credit card charges and am sending a $700 check to the driver.

Avoid doing business with this company at all costs.
Shipment Details
Origin State:
Missouri
Pickup:
On Time
Destination State:
Connecticut
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7521-FH
Quote or Order Cost:
$800