Patricia Sinclair
Submitted this review about Nicks USA Transport Review made Live: 9/3/2013 5:48:00 PM
The company was supposed to pick up my car on 5-19-2013. They never showed up. I called countless times and if someone did happen to answer the phone, I was told they would call right back. I had to leave my car in Ca. and move to N.C. On 6-20-2013 they took $136.00 against my debit card. When I finally managed to get someone on the phone I was told it was for cancellation of the contract!! After repeated phone calls, Ms.Brooks finally said her boss said they would return my money. That was on 7-26. Still haven't received the credit for money they stole. Finally turned this over to my bank as an unapproved charge. This is unacceptable business practice. Evidently they "low-balled" the quote and then couldn't find a driver. My car is still in Ca.!! I have spent hours on the phone trying to resolve this problem. Don't trust this company!
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
North Carolina
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
56772
Quote or Order Cost:
$700
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