I am moving from PA to NC and I was searching for a moving company. After comparing a few different estimates from differents companies I chose Nationwide. He did the estimate with a phone call to me and the initial estimate was $2345.69. He assured me that it was probably an over estimate but just to be safe he went with that. So I put the deposit on my credit card. Keep in mind in order to get that deposit back I have to cancel the move with them at least 5 business days in advance. I then called them a week later to add some stuff so that there were no surprises and they told me to wait for the confirmation call to add this stuff. On 2/16 I get the confirmation call which is less than 5 days from the move date so no matter what I add now its too late to back out, very convenient for them. After adding my stuff and them making last minute weight changes to things already on the estimate the cost was now nearly double. I called to complain but they told me I was overreacting and that it will probably be way less than that, again they said they were probably over estimating. Well yesterday they picked up my stuff and today I got the weight and surprise surprise its even more money, so now I am paying $5217.47 which is well over twice the amount estimated. I called to complain but nothing is going to change. They also charged me for things the movers had to pack only I was told I did not have to pack them because they were large enough not to pack. Orginally I was told I could pay the balance to the driver with a credit card which I also found not to be true so now I have to pay for a cashiers check. These people are crooks and they purposely underestimate your moving cost until its too late for you to change companies.
Shipment Details
Origin State:
Pennsylvania
Pickup:
On Time
Destination State:
North Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3507380-01-R2
Quote or Order Cost:
$5217
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