I chose this company to do a move from Alabama to Washington. My husband is deployed with the Army and I needed to move to Washington for his return. I spoke with Howard several times about my household goods move and my Auto move. He is really a great salesman, he told me all the Bull*hi* about he needed a card number to process the move before it was too late and the spots filled up. I have had a horrible experience with this company. I am determined to get my deposit back. I will have my bank USAA who is the #1 leader in customer service help me. I am also disgusted with the way I was spoken to by Howard Melnick who at first told me how he loved his customers more than his job,,,he is rude and needs a few lessons in customer service. My husband is deployed and I have tried to keep the stress off of him by dealing with the matter, and now that he knows about it I feel awful because his mind needs to be concerned with nothing but keeping safe and coming home. Thanks Nationwide Auto transporters aka United States Van lines for this horrible experience.
Shipment Details
Origin State:
Alabama
Pickup:
Never
Destination State:
Washington
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
4920256-02
Quote or Order Cost:
$1050
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