Company Response Review Report Review
Autpo Transportation

Edward F. Hipp Submitted this review about Motor Movers Auto Transport
Review made Live: 12/10/2012 4:11:00 PM
Motor Movers Auto Transportation did an excellent job.Mary rescued me from a bad situation and her promptness to my needs surpassed my expectations.

I had initially contacted All Country Auto Transport.Their phone number is 631-714-2635.
They took my credit card number on November 26,charged me for the deposit and the COD charge also on 11/26 and kept making excuses for not picking up my car.I had signed a contract with them on 11/29/12 without realizing they had already charged me the deposit and the COD charge on 11/26/12.
I am currently in dispute with All Country Auto Transport through my card company in an effort to not be charged for their dishonest actions in which they have charged me a total of $350-The breakdown is $150 for deposit and $200 COD for a vehicle that was never picked up.

Mary Winfield at Motor Movers Auto Transport told me it was not ethical for a transport company to charge for the deposit before the car has been picked up.I had spoken with her on Sunday 12/2/12,she called me back on 12/3/12,told me my car would be picked up on 12/4/12 and delivered on 12/7/12 to Deerfield,Fla by FM Xpress CarrierTransport.She kept her word and was very courteous and prompt to my needs.I would recommend her and Motor Movers to for transportation needs.
Shipment Details
Origin State:
North Carolina
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
948617
Quote or Order Cost:
$435

Company Response
Motor Movers Representative from Motor Movers Auto Transport Submitted this response.
Response Date: 12/10/2012 4:24:00 PM
MARY WINFIELD 480-428-1265 mwinfield@motormoversautotransport.com Thank you so very much Mr. Hipp for the wonderful review. It means alot to me when I can help my customers with their request of needs. It all worked out perfectly and I am so happy that we surpassed your expectations. This is the type of business we like to run. Being prompt, courteous, and totally honest. Thank you for using our company Motor Movers Auto Transport and I hope to do business again in the future. Thank you, Mary Winfield