condition of car

Ling Wong Submitted this review about Montway Auto Transport
Review made Live: 7/21/2010 10:13:00 PM
Car was in perfect condition, prior to the pickup - 2008 bmw m3 with only 9900 miles on it-

When I received the car,after three days of travel, the hood had hundreds of rock chips in the front of the hood.

Don't know why or how that occurred. Luckily the car had a vinyl bra on it.

I had to pay to have the vinyl replaced. However, there was one rock chip that was deep enough that it went thru the bra and chipped the paint.

The installer, said that he's never seen so much damage before on a vinyl bra.

Next time, i'll use a covered transport versus the open style


Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 7/21/2010 10:46:00 PM
I don't know why this customer will submit such a review which actually has nothing to do with the actual shipping perfomance and he is doing it 3 months after the shipment took place, but let me tell you the details of this shipment and you decide for yourself what Montway Auto Transport did for this guy... This individual requested a guaranteed pick-up date upon his request. Montway agreed! On that date our trucker was in Los Angeles waiting for this guy to fly in from Iowa. He called and stated that for some reason he won't make it threre on the requested date. Montway said - OK ! We asked our trucker to wait until the next day when this individual flew in paid for the car and we got it on th truck!!! Please note, that no other company will give you that type of service!!! After we got the car we delivered it in less then 48 hours from CA to IA !!!! That's AMAZING!!! No other company will give you that type of service !!! Did anyone see in this review anything about that AMAZING perfomance ?? I didn't !! Why ? Here is the customer information so please call and ask him : Name : ling wong Street : 2500 EMMA AVENUE City, State : Des moines, IA Zip Code : 50321 Country : USA Phone 1 : 515-490-4508 Phone 2 : 515-225-3526