Company Response Review Report Review
Lied To AT Every Opportunity

Steve Cockerham Submitted this review about Montway Auto Transport
Review made Live: 2/10/2020 1:35:00 PM
If you like to be ignored and lied to, this is your company! Turned my car over for transport on 2 Jan 20, charged for next-day shipment, then after repeated calls, they picked up the car 8-days later. Delivered on time? Not a prayer... but they did take the opportunity to lie to me some more on when the car would arrive. If you're in to being ignored, lied to, and frustrated, the I wish you well in dealing with these thieves. Did not talk to a single person within this company that told me the truth or provided accurate information. I've bought and shipped more than a dozen cars, never again with these jackals.
Shipment Details
Origin:
Grand Bay, Alabama 36541
Pickup:
Late
Destination:
South San Francisco, California 94080
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1100
Quote or Order Cost:
$1300

Car Condition
  • Vehicle was dirty
Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 2/14/2020 7:19:00 PM
Hello Steve, we apologize for the inconvenience. We appreciate the feedback and will audit your order to improve our services. Best regards.