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Submitted this review about Mercury Auto Transport Review made Live: 10/29/2010 12:41:00 AM
I bought a car on ebay and had to ship it from Staten Island to Wisconsin. I got lots of quotes from companies on the internet and lots or warnings to. Apparently this business can get nasty. Well it did. I picked a bad company and got ripped off of my deposit and they never lined anyone up to get the car. Over a month went by and I just about gave up. I found an old quote in my email spam that I had not seen before. It was from Mercury and even though it was a month old, I called them. Jim was amazing! He heard my story about the horrible company and assured me that they were different. I called him on a Tuesday and he found a carrier within 1/2 a day. I was not charged a deposit until them. He also had to arrange some strange local pickups because the car was on an island. He told me that the car would be there in aabout 6 days. Well it arrived in 3 days. Jim was extremely professional and courteous. Excellent customer service. I would use them again. Thanks Jim! Thye car was carried by LJB Express, LLC. They were excellent and very accomodating as to delivery times etc. The car arrived scratch free.
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Wisconsin
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
165969-WH
Quote or Order Cost:
$850
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