CJK
Submitted this review about Mercury Auto Transport Review made Live: 9/22/2010 7:48:00 PM
I chose Mercury Transport based on their rating by the BBB. Was given a quote originally by broker (J).Did not at all feel confident when speaking to him. He sounded like a used car salesman that was just looking to seal the deal and be on his way. I then read the on line reviews and chose to call Eric Rezner based on these reviews. Smart choice. He was extremely professional, polite and assured me that he would answer all my questions. He quickly found a driver and the entire process was stress free. Grand Auto did deliver 2 days late, yet I was aware that delays do occur and sometimes things cannot be helped. The car was delivered in perfect condition (Ignacio the driver even gave me his cell number) and Jack (supervisor at Grand Auto) was very professional and honest from the get go. Would I use Mercury again? ABSOLUTELY!!!!!
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
540.00
Quote or Order Cost:
$540
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