Company Response
Terry Williams from
Magic Carpet Auto Transport Submitted this response.
Response Date: 2/1/2011 9:08:00 AM
Greg Bailey Greg@MagicCarpetAutoTransport.com....Bob...As a broker, I can only deal with the information provided to me by my customer. In your case, had your purchased 280z been available for pickup on the date you provided it would have been transported within the first four days of placing your order. When our driver showed up to transport your vehicle, Tom advised him that he was still making repairs to the car and it would not be available until the end of the week. When it was finally available for pickup, our drivers truck was in the shop receiving routine repairs and in fact your 280z was picked up at the beginning of the week and delivered to you timely, at a rate of $65 less than your initial quote. You were never charged an additional $200 for any part of this service and one would think that you would understand how unforseen vehicle repairs can sometimes affect our transit as your 280z slowed done your order for more than a week. I went above and beyond to ensure a smooth transition after your vehicle was ready..but alas...your repairs are out of my control.