Company Response Review Report Review
Lexus RX-350 shipped from Dallas to Sanibel,FL

Peter B Reuling Submitted this review about Magic Carpet Auto Transport
Review made Live: 9/23/2010 5:29:00 PM
I have shipped a lot of personal cars and the support and followup from Hillary at Magic Carpet Auto Transport is the best I have ever experienced over the years. The only flaw, Not the fault of Magic Carpet, was the lack of communication from the auto carrier...AAA Transport. There was a one day delay in the delivery of my car with no notice or explanation. I called the driver direct who implied his truck had a problem and was in the shop !! Hillary contacted AAA to get the matter resolved and it was delivered the next day. Yes, I would definitely use Magic Carpet again.
Shipment Details
Origin State:
Texas
Pickup:
Early
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1329529
Quote or Order Cost:
$720

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 9/24/2010 9:44:00 AM
Peter thank you for your glowing and detailed review. I'm glad despite the hiccup with the carrier you were still please with out service. =) Hillary Bergeson 360-834-2900