Company Response Review Report Review
Good service

William Bloomfield Submitted this review about Magic Carpet Auto Transport
Review made Live: 3/19/2010 7:53:00 PM
We transferred our vehicle from Florida to Washington. Customer service was excellent, but there was a problem with the vehicle being picked up late and delivered late. It didn't make much difference to us, since we were able to designate an agent to release the vehicle and there were no problems with that. It was a bit frustrating, however, to give Magic Carpet 3 months advance notice of the shipment and give them a week window to pick up the vehicle, and then for them to be unable to find a carrier when the time came. Magic Carpet's customer service representative was always responsive, however, and she worked with us every step of the way and did her best to resolve the problem. I would definitely use Magic Carpet again.
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
Washington
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
294268
Quote or Order Cost:
$894

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 3/22/2010 5:49:00 PM
William - Thank you for taking time to write a review. I know we had some glitches with dates - however were able to work things out. Thank you for working with me, you made things work out much easier. Kristaan 317-547-4021