Company Response Review Report Review
Truck Transport

Bob Submitted this review about Magic Carpet Auto Transport
Review made Live: 3/18/2010 12:48:00 PM
The delivery truck driver was great! He called me each day to let me know where he was and when he would be delivering. The truck arrived safe and sound! I would encourage any one using Magic Carpet to call them to confirm the price. I was quoted $468 on line and was told when I booked the delivery that the cost would be $643. They indicated the computer system defaults to a small sedan even though it printed a quotation for a Ford F 250 pickup. Other than that the experience was OK.
Shipment Details
Origin State:
West Virginia
Pickup:
On Time
Destination State:
New Jersey
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1307329
Quote or Order Cost:
$643

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 3/18/2010 10:32:00 PM
Thank you for the review Bob! I'm glad to hear that your experience with driver was excellent. We only use carriers that offer that level of service to customers like you. I'm sorry that auto quoter mislead you, but it clearly states in the email that the auto quoter bases it's estimate off of a small sedan it doesn’t have the capacity to consider the additional cost of larger vehicles like your F 250. That's where I come in; I adjusted the price manually and explained the process the first time we contacted you over the phone. - Hillary (360)834-2900X204