Company Response Review Report Review
Kristaan

DeMetria Submitted this review about Magic Carpet Auto Transport
Review made Live: 3/2/2010 12:38:00 PM
In the beg everything was good. But then I no longer heard from Kristaan. She didn't know if my car was picked up. The driver showed up a day late. They didn't call me when they were a hour out like she said they would. She told me that she would contact me during the week to update me and she didn't.
Shipment Details
Origin State:
Alabama
Pickup:
Late
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2003553
Quote or Order Cost:
$909

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 3/2/2010 2:11:00 PM
Demetria - Sorry you didn't feel this was a good experience. Unfortunately, we cannot control the drivers, or their route, so when they tell us they will do something i.e. call an hour away, and they don't - I have no recourse for that. I did try to reach you several times and left several messages throughout the process.