I flew out to California to have my grandfather's vehicle shipped. I was only going to be in California for a few days- so it was critical that the pick-up date for the car be when I was actually THERE myself. I called months ahead of time to make the arrangements and Casey assured me we would be able to find a date while I was still in California for me to give the car to the transporter.
They failed on that.
The truck driver called me like the day before I was leaving California to inform me he "WOULD" be picking up my car- yeah, when I was in the air flying back to Virginia.
That started this all off on the bad foot.
The whole time leading up to this, I had called Casey Jackson SO MANY times and it always went to voicemail, and it was ALWAYS full. Try calling him at 360-853-2823 ext 7048 and you will see for yourself. I am guessing his voicemail is always full.
I also emailed and he didn't respond.
Then when the actual car arrived- which I must say was very prompt- the driver expected me to pay MORE than the original agreement was! And also the driver wanted me to meet him somewhere like 30 minutes away from my house, and I thought there was door-to-door delivery.
The whole thing was pretty botched.
At least the car did make it safe and sound but there were a lot of problems along the way. I wouldn't really recommend this company because they were sloppy with the details (pick up date, cost) and also impossible to reach.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Virginia
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1005214
Quote or Order Cost:
$975
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